Support

We Are Here for You

To help you as quickly and effectively as possible, we have introduced the edjufy Help Portal.

In our documentation, you will find all the information for operation, as well as frequently asked questions that we collect and answer here centrally for you.

For this reason, we recommend that you first go through the articles in our very comprehensive Help Portal, as many questions can often already be answered here.

Contact Support

Of course, there are also individual questions, problems, and suggestions that are not listed here.

In this case, we ask you to contact our support team:

You can best reach edjufy Support by email at: support@edjufy.com
or via our hotline +49 89 215 44 66 44 (Mon.-Fri. from 7:30 AM - 6:00 PM - except on public holidays).

We typically answer your support inquiries within 48 hours.

Further information, e.g., about maintenance work and the availability of our platform, can be found on our status page at: https://www.edjufy-status.com/